Chester market accessibility

Choose a comfortable route and give yourself time to enjoy the stalls.

Step-free routes and surfaces

Chester station; plan the onward walk to Town Hall Square.

Plan the whole journey from your station exit or parking bay to the market entrance. Choose a route you can comfortably manage in both directions, including after dark, and allow time for crossings and crowds. If you use a wheelchair or mobility scooter, ask about temporary ramps, gradients and turning space at the part of the market you want to visit.

Blue Badge parking

Thursday park-and-ride services run until approximately 9pm from Wrexham Road, Upton and Boughton Heath, 19 November–17 December. Check the final departure for your stop. For Blue Badge bays and other days, use the council’s current information.

Check the specific bay or car park’s restrictions, permitted hours and route to the entrance. For a multi-storey, check lift availability before committing to the journey. Allow a little flexibility if a bay is occupied when you arrive.

Accessible toilets

Ask the organiser for the accessible toilet nearest the market, its opening hours and any key arrangements.

If you need particular equipment or transfer space, ask about those details before travelling. Check any key arrangement and the closing time, especially for a late visit. Changing Places facilities have different equipment from a standard accessible toilet, so name the facility you need when making an enquiry.

Quieter times and sensory needs

Try a daylight browse if you want time to speak to makers. Ask about quieter periods or music before choosing a fixed visit time.

Pick a meeting point away from the busiest food queues and leave room for a break. A shorter first visit can help you decide which parts you would like to return to. If noise, lighting or waiting in line affects your visit, tell the team when arranging a session.

Assistance, companions and attractions

Email hello@chester-christmasmarket.com with the date and access arrangements you need.

Ask about the specific ride, rink or activity you want, including any transfer and powered-wheelchair requirements. Arrange companion tickets before paying for the rest of the group, and check the assistance-dog arrangements for an indoor attraction separately from the outdoor market.

Official access information / organiser enquiries